Acrobits & Cloud Softphone FAQ
Acrobits
Softphone & Groundwire Tickets
Acrobits Softphone & Groundwire
Cloud Softphone (Business Solution) FAQ
Technical Support and Troubleshooting
Account and Billing Queries
Configuration and Setup
App Deployment and Testing
Desktop Applications
Cloud Softphone Features
Acrobits Softphone & Groundwire
Troubleshooting and Technical Issues
Codec and Network Settings
Audio and Call Quality Issues
Push Notifications
Configuration and Setup
Call Management and Features
General Queries
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Acrobits & Cloud Softphone FAQ
Acrobits Softphone & Groundwire
Cloud Softphone (Business Solution) FAQ
Technical Support and Troubleshooting
Account and Billing Queries
Configuration and Setup
App Deployment and Testing
Desktop Applications
Cloud Softphone Features
Acrobits Softphone & Groundwire
Troubleshooting and Technical Issues
Codec and Network Settings
Audio and Call Quality Issues
Push Notifications
Configuration and Setup
Call Management and Features
General Queries
Acrobits Softphone & Groundwire
Support articles for our personal use solutions Acrobits Softphone & Groundwire.
What is the difference between Acrobits Softphone and Groundwire?
If I purchased the app on Android or iOS and I change OS, do I have to buy the app again? Does the app incur any monthly charges?
Troubleshooting and Technical Issues
How can I activate notifications and lock screen notifications from Acrobits apps on a Xiaomi mobile phone?
Betamax SMS
Unable to Place Calls
Troubleshooting Incoming Call Rejections
How to export SIP logs?
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Codec and Network Settings
About Traversal Using Relay NAT (TURN) Server
About Secure Real-Time Transport Protocol (SRTP)
Acrobits Softphone and Groundwire Over 3G
Audio and Call Quality Issues
No Outgoing Audio on iOS
Troubleshooting No Audio When Using Headphones
No Audio in Both Directions
No Incoming Audio
Calls Disconnect Right After Answered
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Push Notifications
About Acrobits Push Notifications
Push Notifications on an iPod Touch
Push Notifications on a PBX Requirements
Audio Issues on Push Notifications
Unable to Receive Push Notifications
Push Server Expiration Notifications
Troubleshooting Network Firewall for Push Notifications
Activating Push Notifications on Acrobits Softphone and Groundwire for iOS
Push Notifications or Multitasking?
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Configuration and Setup
Incoming Calls Setting
Configuring Multitasking on iOS Apps
Does Groundwire support SMS? How to set up an SMS web service?
Setting up a SIP Account
Delete or Disable Your SIP Account in the App
Android Menu Button
Voicemail and Push Notifications Setup for Groundwire
How do I back up and restore settings?
Battery Optimization for Acrobits Softphone & Groundwire on Android
Setting Up Web Callback Web Service for iOS
Multitasking
Setting Up Balance Check Web Service
Saving Changes in Settings
Web Access on iOS Devices
How to connect to voip.ms
How do I check my number in the app?
Are Acrobits Softphone or Groundwire available as desktop versions for Windows or macOS?
What is the service account limit for Acrobits Softphone and Groundwire?
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Call Management and Features
How to Record Calls and Set up Call Recording?
Number Rewriting
Attended and Unattended Transfers for Groundwire
How do I extract the call recordings from the app?
Switch Calls with a Shake
Multiple SIP Accounts
Can I take simultaneous calls on the native phone and Softphone / Groundwire?
How to Make Video Calls?
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