Acrobits & Cloud Softphone FAQ
Acrobits
Softphone & Groundwire Tickets
Cloud Softphone (Business Solution) FAQ
Cloud Softphone (Business Solution) FAQ
Support
Integration
Features
Business
Softphone & Groundwire (Personal Use Solution) FAQ
Groundwire & Softphone
Audio (Softphone & Groundwire)
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Acrobits & Cloud Softphone FAQ
Cloud Softphone (Business Solution) FAQ
Cloud Softphone (Business Solution) FAQ
Support
Integration
Features
Business
Softphone & Groundwire (Personal Use Solution) FAQ
Groundwire & Softphone
Audio (Softphone & Groundwire)
Cloud Softphone (Business Solution) FAQ
Support articles related to our white-label softphone platform.
What IPs Do We Need To Allow On Our PBX Firewall For The Push Notification Service To Work On Cloud Softphone?
30 Day Trials / App Trials / Free Trials
How Can I Take My CSP App to Google Play and the App Store?
Push Server Expiry / Renewal
White Label Pricing
Support
How does the update process work, and how often do you update the application?
Do you offer support, and is that support available 24/7?
How long does it take to publish the app on the Google Play Store and Apple App Store?
Who publishes the app? Myself, or your company?
Integration
What are the OS versions supported by Acrobits CloudSoftphone mobile and desktop clients?
What are the methods of provisioning, and how does they work?
How does the External Provisioning work? Can you build it for me?
Can I customize elements that are not in the design tool?
Is the G.729 codec included?
How do I test the application?
Can I use the app with different domains and servers?
Can I use IM over SIP simple and SMS together?
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Features
Do you have a desktop application?
Do you support file transfer and picture sharing ?
What kind of encryption are supported?
Do you support Android Operating System?
Do you support the Iphone and iOS ?
What languages do you support?
Do you support push notifications and how does it work?
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Business
Do you have a reseller program?
What’s the relationship between Acrobits and Cloud Softphone?
How does billing work with Cloud Softphone?
Can I make changes to the configuration of my application in the future? Are there any fees associated with this?
Do I have to buy test builds?
What are the main differences between the full-feature bundle (Generic Application vs. White Label)?
Find Out Why Acrobits Joined the Inteliquent Family
How can I go live, and what are the payment methods?
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