Acrobits & Cloud Softphone FAQ

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Acrobits & Cloud Softphone FAQ

Cloud Softphone (Business Solution) FAQ

Cloud Softphone (Business Solution) FAQ

Support articles related to our white-label softphone platform.

30 Day Trials / App Trials / Free Trials

How Can I Take My CSP App to Google Play and the App Store?

Push Server Expiry / Renewal

What IPs Do We Need To Allow On Our PBX Firewall For The Push Notification Service To Work On Cloud Softphone?

White Label Pricing

Support

How does the update process work, and how often do you update the application?

Do you offer support, and is that support available 24/7?

How long does it take to publish the app on the Google Play Store and Apple App Store?

Who publishes the app? Myself, or your company?

Integration

What are the methods of provisioning, and how does they work?

How does the External Provisioning work? Can you build it for me?

Can I customize elements that are not in the design tool?

Is the G.729 codec included?

How do I test the application?

Can I use the app with different domains and servers?

Can I use IM over SIP simple and SMS together?

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Features

Do you support file transfer and picture sharing ?

What kind of encryption are supported?

Do you support Android Operating System?

Do you support the Iphone and iOS ?

What languages do you support?

Do you have a desktop application?

Do you support push notifications and how does it work?

Do you support webRTC? Do I need anything for the webRTC to work?

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Business

Do you have a reseller program?

What’s the relationship between Acrobits and Cloud Softphone?

How does billing work with Cloud Softphone?

Can I make changes to the configuration of my application in the future? Are there any fees associated with this?

Do I have to buy test builds?

What are the main differences between the full-feature bundle (Generic Application vs. White Label)?

Find Out Why Acrobits Joined the Inteliquent Family

How can I go live, and what are the payment methods?

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