How do I test changes in the editable version of my Cloud Softphone app?

To easily preview changes; whether made by support or via ticket, before publishing, follow these steps:
  1. Log in using the editable account format

Username: username@CLOUDID*

  • (Note: The asterisk (*) at the end is crucial — it signals the system to load the editable version.)
  • Password: Your usual SIP password

Why this matters
 Without the *, your app will load the live production version, and changes won’t appear, even if they’ve been implemented.

2.     Recommended workflow via the Web Portal
  • In the dashboard, click “Create Editable Copy” for your current version.
  • Use the editable login to test your modifications.
  • When ready, return to the portal and “Submit for Review”, then “Make LIVE” once approved. Acrobits FAQ+2Acrobits FAQ+2Acrobits FAQ

Avoid these common mistakes: 
  • Don’t create a separate app just for testing. That risks duplicate billing and confusion.
Don’t skip testing. Always confirm your changes appear as expected via editable login before launching in the app stores.