The external provisioning API in the Cloud Softphone platform relies on an XML file for configuration. The platform queries this file upon the first launch to retrieve account details. Yes, we have a paid service option for those who need assistance.
Note
Refer to Acrobits documentation on Cloud Sofpthone external provisioning at doc.acrobits.net/provisioning/external_provisioning.html for more information.
If you lack the resources, expertise, and time, we provide paid professional services for setting up the external provisioning. Check with your sales representative about its cost, or contact us directly by email at sales@cloudsoftphone.com.