How do I test changes in the editable copy?

Depending on the initial screen, there are 3 ways to test the editable copy of the app: the classic, phone number registration, web view registration. However, for the white-label options and specific theme projects, rebuilding is needed for testing.

Most changes in the editable copy of the app are provisioned with the settings, not part of the build. Therefore, you need to provision the editable settings to test if your changes are reflected. Note that this does not apply to the white-label options or the white-label specific theme options.


The white-label options or the white-label specific theme do not use the instructions in the following sections.

Testing the changes to white label options and the white label-specific theme requires rebuilding the app and installing the new build for testing.

There are 3 methods to test the editable copy of the app, depending on the initial screen used.


The initial screen has a username and a password fields, and a QR code scanning option.


Go to to view those initial screens of Android, iOS, and desktop apps.

To provision the editable settings:

  1. To reset the app:
    • Android - Select Android Settings icon > Settings > Settings > Reset Application.
    • iOS - Open the Keypad tab, select iOS Setting iconSettings > Reset Application.
    • macOS or Windows - Select Cloud Softphone desktop app settings icon > Reset.
  2. Fill in the Cloud ID and Password fields.
    • Fill in your username in the Cloud ID field with the format username@CLOUDID*
    • Adding an asterisk (*) to the end of the Cloud ID is to let the app know to provision the editable settings.

Phone Number Registration Wizard

  1. Reset the app.
  2. To provision editable settings, add an asterisk (*) to the end of your phone number when logging in.

Web View Registration Wizard

To provision editable settings, adjust the provisioning links to include an asterisk (*) at the end of the cloud ID. 

For example, <a href="csc:username:password@CLOUDID*">Provision me</a>.