Account and Billing Queries
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      1. Acrobits & Cloud Softphone FAQ
      2. Cloud Softphone (Business Solution) FAQ
      3. Account and Billing Queries

      Updating credit card information on the Cloud Softphone portal

      Go to Details > Billing and Accounting on the portal. First, cancel the subscription linked to your current credit card, then select the Setup Credit Card button to add a new one.

      1. Log in to the Cloud Softphone portal at providers.cloudsoftphone.com.
      2. In the Organization pane (1), select the Details button (2).the Details button on the CSP dashboard

      3. Select the Billing and Accounting tab (3).the Billing and Account tab in the Payment method setup

      4. Cancel the subscription linked to your current credit card.
      5. Select the Setup Credit Card button (4).
      6. Follow the instructions on the screen to set up a new credit card subscription in the portal.

      For more information, refer to the Payment Methods section in Acrobits Documentation at doc.acrobits.net/billing/payment-methods.html or watch the video below: