Yes. Most settings can be updated anytime in the Cloud Softphone portal and delivered via provisioning. Adding new paid features may change your costs. Some branding or platform changes may require a rebuild and store review.
Note: Feature costs can include one-time setup, monthly, and optional per-user charges. For how usage is billed per SIP-ID, see the billing overview in the docs: Billing & Usage.
You can modify most configurations of your published app on the Cloud Softphone web portal at any point after release. For example, this includes adding a new logo or changing your SIP settings.
What you can change without a rebuild?
Most configuration updates—such as SIP server settings, dialing rules, voicemail or messaging options, push behavior, Quick Dials, and Dial Actions—are applied through provisioning.
Users receive these changes after re-provisioning or at the next configured refresh. Learn how provisioning merges settings here: External Provisioning.
What are the changes that may require a rebuild?
White-label options and certain theme or branding changes typically need a new build and (for mobile) app store review. Large platform additions—like introducing a desktop application to a mobile-only deployment—may also require a new build.
For version flows, see: Live vs. Editable.
Cost impact of adding features
Enabling new paid features can change your monthly price or usage fees. Before submitting, review the “Features & Pricing” section in the portal and check the cart totals.
For more on how the 30-day cycle and invoices work, see: Billing Cycle.
Safe workflow to roll out changes
Make edits in the editable copy, test by loading CLOUDID* on a device, then promote to Live after validation. For step-by-step editable testing, see: Testing the editable version.
Tips
Just exercise caution when you are reviewing your configurations in the Features & Pricing section:
- Refer to the columns for Price per setup, Price per month, and Usage price for feature costs.
- Review the pricing displayed in the Your feature cart window on the right of the screen before submitting the cart.