Cloud Softphone application works with various softswitches including Metaswitch, Broadsoft, Avaya, Asterisk, and many more.
Caution
Always ensure the softswitch in use supports the communication features included in your Cloud Softphone app.
For example, if a softphone project owner adds a feature like video conferencing, but the connected softswitch does not support that functionality. As a result, users see the video conferencing option in the app's interface but are unable to use it.
A softswitch, in the context of softphone technology, handles calls and other communication services over the Internet. The application built on the Cloud Softphone portal works with the majority of softswitches on the market including the following:
- 3CX
- Asterisk
- Avaya
- Broadsoft
- Metaswitch
- Etc.