Cloud Softphone Unauthorized Error

Verify if the account credentials are correct. Or else, create a support ticket via the portal for assistance. Attach a SIP log to the ticket for analysis. Visit doc.acrobits.net/troubleshooting/index.html to learn how to extract logs from the app.

An authorized error may related to incorrect account credentials. Cloud Softphone project owners may verify that the username and password are correct.

Or else, contact our support team for investigation.

Getting Assistance from the Acrobits Support Team

Create a support ticket via the Cloud Softphone portal.

Note in the ticket that the issue involves an unauthorized error and attach a SIP log for analysis.