Yes, you can. To enable this feature, softphone project owners need to enable Custom Tab with Web View in the Features & Pricing section, then navigate to Provisioning options > Tabs, position the tab next to History, and assign a link to the tab.
For a visual walkthrough of the Custom Tab View in Cloud Softphone, watch our tutorial video:
To add a custom tab that links to a specific web application in your Cloud Softphone mobile or desktop apps, follow these steps:
- Log in to the Cloud Softphone portal at providers.cloudsoftphone.com.
- On the dashboard, select the desired softphone project.
- Select the Edit button in the Features & Pricing section.
- Enable Custom Tab with Web View.
- Save the changes.
- Select the Edit button in the Provisioning options section.
- Go to the Tabs section, and enable Browser in the Mobile Apps and Desktop Apps section. Change the order of the tabs if required.
- Enter a valid link to the web application in the Custom Tab URL section.
- Select Save.