Yes, both features are compatible within Cloud Softphone. Ensure to include the IM via SIMPLE feature in the Features & Pricing section on the Cloud Softphone portal and also ensure your SIP service provider supports these features.
Note:
- Ensure to include the IM via SIMPLE feature in the Features & Pricing section when building your softphone application on the Cloud Softphone web portal.
- Ensure your SIP service provider supports sending SMS messages through SIMPLE.