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Acrobits Softphone & Groundwire
Support articles for our personal use solutions Acrobits Softphone & Groundwire.
- What is the difference between Acrobits Softphone and Groundwire?
- If I purchased the app on Android or iOS and I change OS, do I have to buy the app again? Does the app incur any monthly charges?
- Where to purchase the Acrobits Softphone or Groundwire app?
- What’s the difference between Groundwire and Cloud Softphone?
Troubleshooting and Technical Issues
Codec and Network Settings
Audio and Call Quality Issues
Push Notifications
- About Acrobits Push Notifications
- Push Notifications on an iPod Touch
- Push Notifications on a PBX Requirements
- Audio Issues on Push Notifications
- Unable to Receive Push Notifications
- Push Server Expiration Notifications
- Troubleshooting Network Firewall for Push Notifications
- Activating Push Notifications on Acrobits Softphone and Groundwire for iOS
- Push Notifications or Multitasking?
Configuration and Setup
- Incoming Calls Setting
- Does Groundwire support SMS? How to set up an SMS web service?
- How to connect the app to a SIP service?
- Delete or Disable Your SIP Account in the App
- Android Menu Button
- Voicemail and Push Notifications Setup for Groundwire
- How do I back up and restore settings?
- Battery Optimization for Acrobits Softphone & Groundwire on Android
- Setting Up Web Callback Web Service for iOS
- Setting Up Balance Check Web Service
- Saving Changes in Settings
- Web Access on iOS Devices
- How to connect to voip.ms
- How do I check my number in the app?
- Are Acrobits Softphone or Groundwire available as desktop versions for Windows or macOS?
- What is the service account limit for Acrobits Softphone and Groundwire?
- How to block SMS from specific senders?
- How to get incoming call alerts from Acrobits Softphone and Groundwire on the Apple Watch?
- How to enable messaging in Acrobits Softphone and Groundwire?
- Common issues and solutions when using SIMPLE messaging with voip.ms
Call Management and Features
- How to Record Calls and Set up Call Recording?
- Number Rewriting
- Attended and Unattended Transfers in Groundwire
- How do I extract the call recordings from the app?
- Switch Calls with a Shake
- Multiple SIP Accounts
- Can I take simultaneous calls on the native phone and Softphone / Groundwire?
- How to Make Video Calls?
- How to block incoming callers in the Groundwire app?
- How to block incoming callers in the Acrobits Softphone app?
- Can the iOS incoming call screen show both the caller's name and number?