No Contact Name in Push Notification

Since the Softphone (or Groundwire) does not have access to your contacts for push notifications, you will not see the contact name in the push notification, only the number. But we do have a feature that will allow you to screen the pushed call.

Tap on settings, then preferences, then controls. Turn Screen Pushed Calls on, then tap done. You still won't see the contact name in the push notification, but you'll be able to open the softphone and see the contact before deciding to decline or accept the call.