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Acrobits and Inteliquent to Integrate Operations
We’re excited to announce Acrobits is combining certain operations with Inteliquent. As a combined organization, we will be able to bring more services and provide even better support to our customers and partners.
The combined company has the largest independent tier 1 communications network in the United States carrying over 25 billion voice minutes per month and reaching over 93% of the U.S. population with over 11,600 on-net rate centers. This means we’re able to deliver an ultra-high level of quality and reliability.
We are aligning our network, core systems, resources and product development efforts to bring the best communication enablement services to the market and to optimize our customer support.
We make our customers successful…
- With the Best People,
- Delivering the Best Service,
- Over the Best Network
We’re making this change to help our customers succeed even more.
FAQs
General Questions
Who is Inteliquent?
Inteliquent delivers voice, messaging and 9-1-1 services, enabling communication service providers and partners. The foundation of the Inteliquent communications platform is our tier 1 network, trusted by the nation’s largest communications service providers, providing the largest footprint of on-net local phone numbers reaching 93% of the United States population across a high quality, fully redundant, geo-diverse, carrier-grade communications network. More information is available at www.inteliquent.com.
Where is Inteliquent headquartered and located?
The headquarters is in Chicago, IL. Inteliquent has an international presence with office locations also in Denver, CO; Boulder, CO; Minneapolis, MN; Springfield, IL; Montana; Prague, Czech Republic; and Chennai, India.
Who owns Inteliquent?
Inteliquent is privately held by GTCR, a Chicago based private-equity firm.
Who is the CEO of Inteliquent?
Ed O’Hara is the CEO of Inteliquent. Learn more about our executive leadership team.
What will happen to my Acrobits services? What products and services will be offered going forward?
Everything will remain the same. We will continue to offer the same services that Acrobits offers today including mobile softphone applications and software developer kits. We will also now be able to better leverage Inteliquent’s full suite of services for U.S.-based Acrobits customers such as voice services, phone numbers, messaging, 9-1-1, unified communications as a service (UCaaS), SIP Trunking and fax. All customers will continue to receive top-notch sales and customer support. Over time we’ll be leveraging the power of Inteliquent’s network and products to improve the value of our services and your overall experience with us.
Will my support change?
Your support will continue without change. For assistance, please visit hesk.acrobits.net.
Who should I work with about my account?
You should continue working with your current sales manager and account manager as you have in the past. We want to make this transition extremely smooth for our customers and partners. You’ll notice our team referencing Acrobits, an Inteliquent company, when you speak to us on the phone or correspond with us via email. Your day-to-day contacts have not changed.
Will my payment process change?
Your current payment process will continue without change.
Will I need to sign a new contract or addendum?
You will not need to sign a new contract or addendum at this time.
Who is Acrobits?
Founded in 2008, Acrobits has worked with businesses to develop high-quality SIP clients for Android, iOS and desktop. Their powerful, brandable, unified communications client and cloud softphone SDK are available to customers around the world. Acrobits removes the headache of managing app store deployments so its customers can focus on their business. Acrobits has a long history of innovation with their Cloud Softphone, Acrobits Softphone, Groundwire, and developer-friendly SDK.
Why did Inteliquent acquire Acrobits?
Inteliquent purchased Acrobits to realize the company’s vision to enable smart intuitive business communications services anywhere on any device. The combined company will offer a more tightly integrated mobile user experience for Inteliquent's UCaaS customers while extending Inteliquent's CPaaS offerings by including Acrobits’ fully programmable mobile client with built-in support for prominent platforms including Cisco’s BroadSoft, NetSapiens, Asterisk, FreeSWITCH and others.
Our teams have complementary strengths that will come together to deliver modernized business communications experiences.
Is Inteliquent's acquisition of Acrobits good for me?
Yes! Our Cloud Softphone, SDK and apps will be added to Inteliquent's suite of solutions and our development and support will continue on these products as you’d normally expect. Together we look forward to coming up with new ways to make all of our communication and mobility solutions even better.
What is Inteliquent's customer base like?
Inteliquent's ever-growing customer base is comprised of SMB and enterprise business customers, plus an extensive list of partners including private label wholesalers, telecom agents, value-added resellers (VARs), managed service providers (MSPs), IT consultants and more.
Will Acrobits software updates be delayed?
No, Acrobits software updates will remain as scheduled. No delays will occur as a result of the Inteliquent acquisition.
Will I be forced to upgrade or change my software application outside of planned updates?
No, there are no plans for forced upgrades or changes to your Acrobits services. Any scheduled updates and notification will occur as planned. We will meet all contractual commitments and continue working in a manner that supports our existing long-term relationship and your continued success.
What happens next?
We pledge our continued commitment to enabling your business’s successes by delivering smart and intuitive business communication services anywhere on any device while leveraging the benefits we expect from this acquisition.
Please do not hesitate to contact us for more information and ask any questions that you may have. Inteliquent and Acrobits are committed to your success and continued partnership. We look forward to working together and building upon our relationship for many years to come.
